Keep Us Informed
Address: P.O. Box 1355, Stn B,
Sudbury, ON P3E 5K4
Phone: 1 (705) 671-3753
Toll Free: 1 (866) 203-5139
Email: msnont@gmail.com
Consumer Feedback
We would like to hear about your experiences with any aspect of funeral planning. Your comments are appreciated and will help us serve our members and the public. We respect your privacy and will not use your name without your permission.
Complaint Process
Bereavement Authority of Ontario (BAO) accepts consumer complaints. If you have a problem, we encourage you to discuss the matter with the funeral director or transfer service. If you are unable to resolve the matter to your satisfaction visit the Board’s website www.thebao.ca You can also email the board at: info@thebao.com or call 1-844-493-6356 for assistance in proceeding with your complaint.